Whatever you do, work at it with all your heart, as
working for the Lord, not for men—Colossians
3:23 (KJV)
Are
you a staffing service?
No, we are an independent resource for secretarial services, office productivity,
desktop publishing, bookkeeping, association or organization management, and any
other services you might require on an as-needed basis.
Why
shouldn’t I just call in a temporary or part-time person?
One of the many problems with temporary workers is that, first of all, they
are hard to find when you need them and, second, they don't always want to work
on your schedule . . . but WordPro is ready and eager to work for you when
you need us.
Would
you come to our office to perform the work?
No, but this is for
your protection. If we perform the work in your office, you may be subject to
payroll taxes, worker's compensation insurance, employee benefits, and other costs.
One of the many benefits of hiring WordPro as an independent outsource is that
you avoid paying these added costs because we take care of our own taxes, insurance,
and worker’s comp.
I
need someone to answer my phones and do office work.
You may find
that, if we take a lot of routine office work off your hands, it will leave you
or your key employees available to answer phones or work on other projects. If
you’re a solo operator, you might consider taking advantage of calling features
available through your phone service provider, such as voice mail, call forwarding,
call busy. Even if you purchased every single feature available, this would still
cost less than a salaried employee.
I
can't afford to hire an employee for each type of specialized work I need. How
would your services benefit me?
With more than 30 years of collective
experience, WordPro provides a broad range of services with a wide scope of expertise.
You will get the specialist you want at a very affordable price on an as-needed
basis. This is more cost-effective than hiring job-specific employees to whom
you would pay salaries even though you don’t have enough “specialized”
work to keep them busy.
Why
not just use a temporary staffing agency?
A temporary staffing
agency usually would not allow you to select the specific employee you want, which
means (1) you have to train a new person each time, (2) you have to wait around
for the person to show up, (3) you have to be available for questions, and (4)
you may have to supervise. By contrast, using WordPro on a regular basis means
that you get the job done by someone who is familiar with your operation, who
doesn’t interrupt your work schedule, who is always ready to go to work,
and who performs the work efficiently and accurately.
I
work during evening hours. What if I need help then?
No problem!
WordPro provides a staff with flexible working hours. Just tell us what you need.
We even work for you while you sleep or go on vacation!
I
am used to having someone perform the work in my office. Why should I use your
services?
Today’s technology gives the perception that we are
right there in your office; all it takes is a phone call, a fax, or an email to
give us your instructions. This flow of communication
will provide a level
of comfort in knowing your work will get done without interrupting your schedule
and will still give you the personal touch you enjoy. One additional benefit to
you is that you can avoid paying employee taxes/worker's comp, since we care of
our own taxes, insurance, and worker's comp.
How
do I pay for your services?
We accept cash, checks, or credit cards.
Small projects are payable upon completion, and large projects require half deposit
with remainder due upon completion. Ongoing projects may be invoiced periodically
and are due within 10 days of invoice. In many cases, a monthly billing system
is available once we have established a good
working relationship with you.
What
if I need to make corrections or changes to my work?
Routine corrections
are free of charge; however, significant additional work will incur an additional
charge for the time required to make the changes.
What
do you do with my files?
Files are your property and the responsibility
for safekeeping is yours. Upon request, we will furnish all files, subject to
payment of any balance due for work provided, plus the cost of the diskette or
CD. For convenience, we may also store your files among our backup records, but
we cannot guarantee the preservation of those stored files. Unless notified otherwise,
we will delete files older than one year.
What
about confidentiality of my work?
All information and materials
will be held in complete confidence and will not be used for any other purpose,
nor disclosed to any third party, without your prior consent. If you require a
written confidentiality agreement, we will be glad to provide one.
